Privacy

Privacy policy

This baseline policy explains the public-site privacy commitments in place for go-live. It is intended to be clear, conservative, and easy to update as product workflows expand.

Launch note

This page establishes the public baseline. Formal legal review and product-specific expansions can land in follow-up work.

Information we collect

LessonHatch may collect account details you provide directly, such as your name, email address, and the basic information needed to authenticate and operate your account.

We also collect operational information required to run the service safely, including request metadata, error details, and usage events that help us diagnose failures and protect the platform.

How we use information

We use personal information to provide the product, secure accounts, respond to support requests, and improve reliability and usability.

Operational logs and analytics are used for service monitoring, incident response, abuse prevention, and release readiness review.

  • Authenticate users and maintain access control
  • Operate the product and core customer workflows
  • Investigate bugs, incidents, and suspicious activity
  • Communicate important service or policy updates

Retention and disclosure

We retain information only for as long as it is needed to operate the service, satisfy contractual or legal obligations, and support legitimate security and audit needs.

We do not sell personal information. We may share information with infrastructure or service providers when required to operate LessonHatch, subject to appropriate controls.

Your choices

You can contact LessonHatch to request access, correction, or deletion where applicable. Some records may need to be retained for security, fraud prevention, or compliance reasons.

If this policy changes materially, the public site will be updated with the latest version before the new handling terms apply.